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Order Entry/Customer Service

Job Type : Temp/Contract
Hours : Full Time
Travel : No
Relocation : No
Job Industry : Manufacturing

Job Description :

We are looking for someone seeking a permanent, full-time career in this Order Entry/Customer Service position. 

Our facility is nonsmoking so we do prefer nonsmokers due to this policy. 

Applicants must pay attention to detail, be organized, ability to multi-task, a “go-getter,” and have a professional demeanor. 


Job Responsibilities include but not limited to:

·        Effectively process orders in a friendly and timely manner

·        Respond to customer questions and requests

·        Communicate with customers in order to resolve issues and concerns in a professional manner

·        Enter all  purchase orders in the database

·        Maintain and update customer database

·        Answer and direct multi-line phone calls

·        Assist in invoicing and additional job duties as needed



·        High School Diploma(or equivalent)

·        Experience with Word, Excel, and Outlook

·        Multi-tasking skills, attention to detail and organization skills are required

·        Strong communication skills and good phone etiquette are required.

·        2 years’ experience in customer service and order entry preferred



·        Health Insurance

·        Vacation

Pay range:

·        $11.00 - $14.00 per hour starting pay 

Required Qualifications :
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Contact Information

113 First Street West

Conover, NC 28613

910 Burkemont Avenue

Morganton, NC 28655