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Senior IT Technician

Location : Hickory, NC
Job Type : Direct
Hours : Full Time
Travel : No
Relocation : No

Job Description :


Job Description

The Senior IT Specialist will be responsible for the installation, maintenance and technical support of small to large projects and client satisfaction throughout the installation process.


4+ years' experience in computer networking management and a degree in Computer Science is required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


Ideal candidates for this position:

  • Are able to work on multiple priorities and/or projects simultaneously

  • Have excellent listening and communication skills, both written and verbal

  • Have strong customer relationship skills

  • Are organized, detail-oriented, and self-motivated

  • Ability to provide and maintain detailed documentation for each job

  • Have strong computer skills

  • Are able to communicate effectively through email, phone, and direct message

  • Are knowledge in advanced networking configurations

  • Have experience in Windows Server Operating Systems and Layer 3 switching

  • Have the ability to problem-solve and meet reasonable deadlines

  • Are interested in professional development and work well with a rapidly growing team

Role and Responsibilities:

  • Assist with Server installation and set up. This includes Multi platforms such as Windows 2008, 2012, 2016 Servers, VM Ware, ESXi, Linux, etc. Builds network servers. Builds and installs personal computer hardware and software packages.

  • Researches, configures and installs personal computer software packages, software upgrades, PC Support, Operating System upgrades and maintenance.

  • Assist with the administration of Exchange Email Servers and Client Installations.

  • Assist with deployment and management of VoIP phone systems using Polycom devices.

  • Assists Network Management including development implementation of overall network operation systems, network software, server hardware configurations, network file systems and directory structure. LAN/WAN System integrity and security. Assist the IT Manager with the installation and configuration of network hardware and software.

  • Maintain thorough and technically accurate records in an efficient manner.

Qualification and Education Requirements:

  • Degree in Computer Sciences or related field PLUS three years of computer experience working with networks and computers.

  • Valid NC drivers license and auto insurance is required.

  • Must have a working knowledge of LAN topologies and architectures. PC and Server operating systems including Windows Server 2003, Windows Server 2008, Windows Server 2012, Windows Server 2016, Microsoft Active Directory and Domains.

  • Hold Upper-Level industry certification such as CCNA, MCSE, or equivalent.

  • Have excellent working knowledge of networking and servers in large environments (30-100+ users)

4+ years' experience in computer networking management is required.

Success in this position will be based on your availability to meet or exceed the clients' expectations while ensuring the work is completed accurately and efficiently. Ensure that all follow up necessary is completed in a timely manner and thoroughly documented.
If interested, please apply directly to this job post. Selections will be made based on a proven combination of overall knowledge and experience to effectively fulfill this position.


4+ years' experience in computer networking management is required.

MCSE is preferred

CCNA is preferred

CCNP is preferred

MCSA is preferred


Job Type: Full-time

Salary: $19.00 to $25.00 /hour

Pay may depend on skills and/or qualifications

Required Qualifications :
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Contact Information

113 First Street West

Conover, NC 28613

910 Burkemont Avenue

Morganton, NC 28655